Parents' Questions
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My child made an in-game purchase accidentally
As is the case with most in-app or software purchases, purchases in the game are non-refundable. There can be some exceptions in special cir...
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Who processes in-app purchases?
All payments are processed through Google Play, Apple App Store, or Amazon (depending on your device), as such you should receive a receipt ...
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I think someone's made a fraudulent purchase on my account
If you think someone has made a fraudulent purchase on your account and you (or your child) have never played our game then you should conta...
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